Improve your online reputation management with a scalable and intuitive reporting dashboard.
Analyse average ratings across multiple time frames
Monitor the breakdown of positive, neutral and negative sentiment
Leverage top review sources to optimise for additional positive ratings
Monitor new reviews from right within the dashboard
REPORTS AND ANALYSIS FOR REVIEWS
Streamlined Reputation Management
Keep tabs on current customer sentiment. Leverage historical trends to optimise for higher ratings. See the exact state of your business's online reputation in an intuitive marketing dashboard.
EVERY REVIEW FROM HUNDREDS OF SITES ACROSS THE WEB
Track Ratings and Reviews by Source
With the proliferation of review sites in recent years, reputation management at scale can pose a challenge for even business's of a modest size. Our Grade Us dashboard automatically pulls in reviews from hundreds of sites across the web, saving you time and money so that you can focus on activities that generate revenue.
GRAPHICAL ANALYSIS OF POSITIVE, NEUTRAL & NEGATIVE REVIEWS
Monitor Customer Sentiment
Overall customer sentiment and brand reputation can fluctuate based on a variety of factors, and can change in a heartbeat. Visualise current or historical customer sentiment over any given time period. Cross-reference this data to past business events to prepare for future reputation shifts.
MONITOR REVIEWS FROM ONE CENTRAL LOCATION
Engage In Real Time
Customers expect businesses to engage in real-time, 24 / 7. Read reviews from any site across the web instantly, from one centralised location. React quickly to negative reviews and defuse potential problems before they escalate. Similarly, react ASAP to positive reviews to turn happy customers into lifelong fans.
EVERY MARKETING CHANNEL IN ONE PLACE
Cross-Channel Marketing Reports
Opening 40 different browser tabs just to track all of your marketing efforts is a thing of the past. View every marketing channel in a single interface, and switch between channels with a single click. Grade Us, PPC, SEO, social media and more all in a single reporting platform.