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15 Paternoster Row, Sheffield, S12BX

Metric Magnet and GradeUs

Improve your online reputation management with a scalable and intuitive reporting dashboard.

Average Rating

Analyse average ratings across multiple time frames

Customer Sentiment

Monitor the breakdown of positive, neutral and negative sentiment

Source Analysis

Leverage top review sources to optimise for additional positive ratings

Live Reviews

Monitor new reviews from right within the dashboard

REPORTS AND ANALYSIS FOR REVIEWS

Streamlined Reputation Management

Keep tabs on current customer sentiment. Leverage historical trends to optimise for higher ratings. See the exact state of your business's online reputation in an intuitive marketing dashboard.

EVERY REVIEW FROM HUNDREDS OF SITES ACROSS THE WEB

Track Ratings and Reviews by Source

With the proliferation of review sites in recent years, reputation management at scale can pose a challenge for even business's of a modest size. Our Grade Us dashboard automatically pulls in reviews from hundreds of sites across the web, saving you time and money so that you can focus on activities that generate revenue.

GRAPHICAL ANALYSIS OF POSITIVE, NEUTRAL & NEGATIVE REVIEWS

Monitor Customer Sentiment

Overall customer sentiment and brand reputation can fluctuate based on a variety of factors, and can change in a heartbeat. Visualise current or historical customer sentiment over any given time period. Cross-reference this data to past business events to prepare for future reputation shifts.

MONITOR REVIEWS FROM ONE CENTRAL LOCATION

Engage In Real Time

Customers expect businesses to engage in real-time, 24 / 7. Read reviews from any site across the web instantly, from one centralised location. React quickly to negative reviews and defuse potential problems before they escalate. Similarly, react ASAP to positive reviews to turn happy customers into lifelong fans.

EVERY MARKETING CHANNEL IN ONE PLACE

Cross-Channel Marketing Reports

Opening 40 different browser tabs just to track all of your marketing efforts is a thing of the past. View every marketing channel in a single interface, and switch between channels with a single click. Grade Us, PPC, SEO, social media and more all in a single reporting platform.

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