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15 Paternoster Row, Sheffield, S12BX

Review Reports

Keep up-to-date on your company's online reputation with detailed review reports and dashboard.

Ratings

Report on average ratings and total ratings over time

Demographics

Show device, gender and location of views and searches

Engagement

Identify the review sites that generate calls and visitors for your business

Automate

Schedule daily, weekly or monthly review reports to keep colleagues updated

Ratings

Report on average ratings and total ratings over time

Demographics

Show device, gender and location of views and searches

Engagement

Identify the review sites that generate calls and visitors for your business

Automate

Schedule daily, weekly or monthly review reports to keep colleagues updated

CHOOSE FROM THE TOP REVIEW AGGREGATION SERVICES

All of Your Brand's Review Analytics in One Report

Integrate with your Yext, BirdEye, or Grade.us account to create detailed review reports. Draw insights from metrics such as average ratings and sentiment. Add data from over 30 other integrations for a complete marketing report!

View All Review Report Integrations
MONITOR REPUTATION OVER TIME

Track Ratings

Every local business can benefit from online reviews these days. Benefit from a clear breakdown and history of ratings so you are always aware of your company's reputation. Pinpoint periods with a decline in average rating to help identify potential issues.

INCLUDE A FEED OF NEW REVIEWS

Monitor New Reviews

Prove that your investment is paying off! Pull a detailed report each month showing the number of new reviews you've received. Even add your own notes to help communicate the trends and feedback to colleagues.

BREAK DOWN POSITIVE, NEGATIVE OR NEUTRAL REVIEWS

Measure Sentiment

Instantly get a general idea of your audiences temperament without having to read through each review. Group reviews by the overall sentiment to identify periods with the most positive or negative reviews.

DETERMINE YOUR BRAND'S TOP REVIEW NETWORKS

Identify Review Sources

Which platforms drive the most reviews - Facebook, Yelp, Google or an industry site? Group reviews by source to find out where reviews for your business come from. Identify platforms with fewer reviews or low rankings to help craft your next review campaign.

IDENTIFY HOW PEOPLE ARE COMMUNICATING

View Customer Engagement

Find the root cause to why people are interacting with your brand by analysing metrics like call history or driving directions.

SET YOUR REVIEW REPORTS ON AUTOPILOT

Deliver Automated Reports

Say goodbye to screenshots and manual reporting! Create automated reports that send directly to your inbox or to the inbox of multiple colleagues.

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